About twenty years ago, I would stop by my local newsagency each Sunday to pick up the papers. Behind the counter worked a young cashier whose skin was covered with severe acne—the worst I had ever seen. She tried to hide it beneath layers of heavy makeup, but I knew this was probably making her acne worse. My heart went out to her every time I saw her, yet I hesitated to say anything, worried she might think I was just seeking business.
One day, after the shop had cleared, I approached her gently. I introduced myself and explained that I believed I could help. She thanked me but declined, explaining she had already spent thousands of dollars on treatments that hadn’t made any difference. I was so confident I could help her that I handed her my card and said, “If you ever change your mind, I’ll treat you at no charge.”
Months passed, and I had almost forgotten about our conversation—until, to my delight, she walked into my clinic. True to my promise, I set out the following treatment plan for her:
1. I removed all cosmetics and skincare products that were aggravating her acne.
2. Acne medications were prescribed.
3. She commenced my 3-Phase Anti-Acne Program.
Within six months, her skin was completely clear. The transformation was amazing —not just in her complexion, but in her confidence. To this day, I consider her case the most rewarding moment of my entire career. Though I never saw her again after her treatment, her story remains etched in my memory as a reminder of why I do what I do.